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Pipeline and studio support

Something wrong with a generated mesh, a solved skeleton, your account or your credits? Send us the run id and we can look at the exact job.

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A run id lets us look at the exact job instead of guessing which one you mean.

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A run stuck at queued or processing is normal — both recipes run on GPUs that start on demand. The run panel keeps its real status and never shows an unfinished job as a result.

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Credits are bought up front and spent per submitted run. Failed and cancelled runs are reconciled automatically.

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Locked out? Reset your password, or ask for a new verification link from the sign-in screen.

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Pantheon RigsGenerate 3D meshes and auto-rig them for your game or animation pipeline.

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Pantheon Rigs runs the Hunyuan 3D and UniRig pipelines on credits you buy up front. No subscription, and no credits are granted at signup.